Book Online

BOOKING APPOINTMENTS VIE THE ONLINE BOOKING SYSTEM

Please see our policy regarding Coronavirus (Covid-19)

The “Book Online” link opens a new window and just follow the instructions to book your appointment

with the practitioner, location, day and time of your choice from those available.

  • The system will email you a confirmation.

  • If you have booked a Telehealth consultation the system will email a link for you to use to connect to the consultation at your booked time.

  • You will need a computer with a microphone and video camera, a reasonable internet speed and somewhere quiet at home to have the consultation.

  • If booking for a child please enter the child’s details and date of birth. 

  • Please use your FULL, LEGAL name and correct contact details.

  • If you check the “remember me” box the system will auto fill your details on that computer each time you come to book.

  • If you have been to see us before, for any reason, your name should be in our system. 

  • Please note – if you are booking different people from the same computer please ensure ALL details are correct otherwise the system will update their details with the wrong information.

  • We charge a late cancellation or no-show fee of $50. 

  • Please let us know as soon as possible if you are not going to be able to make your appointment so that we may help someone else. 

  • The online booking system is set to a minimum notice of 4 hours for cancellation. 

  • Please DO NOT book another appointment and request a cancellation of a prior appointment in the notes section.

  • This is NOT a proper cancellation and you will be charged a “no show” fee for the appointment you didn’t attend. 

  • If you wish to cancel an appointment within the 4 hour minimum please telephone reception. 

  • You may be charged a “late cancellation” fee if we are unable to fill your cancelled appointment. 

  • Osteopathic Natural Health can not be held liable for user or third party errors.

Should you require any help please phone us:

Waimauku Clinic

Helensville Clinic

(09) 411 5002

(09) 420 7867

 

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